Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-for-consultants.scoopstorm.com (hereafter referred to as “GHL,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of GHL’s online presence, including but not limited to:

  1. Our main website at https://gohighlevel-for-consultants.scoopstorm.com.
  2. All associated mobile and desktop applications.
  3. Online services and tools provided through our platform.
  4. Products and features available on or through GHL.

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with GHL when:

  1. You sign up for an account and use our applications and services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account, such as username, email address, and password hash.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details, investment portfolios, or other financial records when shared for specific services.
  4. Purchase Information: Items purchased, order history, and delivery addresses associated with your account.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for user authentication and service improvement.
  6. Location Data: Geographic coordinates and location-based services data when you opt-in to share it.
  7. Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  8. Social Media Information: User profiles, interactions, and content shared on social media platforms when you connect them with your GHL account.
  9. Product Information: Data about the products or services you access, view, or purchase on our platform.

We gather this data through direct user input, form submissions, online interactions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

GHL uses cookies and similar tracking technologies to enhance your experience on our platform and for analytics purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and services, ensuring secure user sessions and navigation.
  2. Preference Cookies: Cookies that remember your preferences, such as language settings or display options.
  3. Analytics Cookies: Used to collect anonymous data about how visitors use our site, helping us improve its performance and usability.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. The specific retention periods vary based on the type of data:

  1. Account Information: Retained while your account is active and for a reasonable period after account closure to address disputes or troubleshoot issues.
  2. Payment and Financial Data: Retained for tax, accounting, and fraud prevention purposes, typically up to 7 years.
  3. Purchase History: Kept for order fulfillment and customer service, usually 1-3 years.
  4. Feedback and Reviews: retained indefinitely to improve our products and services.
  5. Other Personal Data: Deleted or anonymized as soon as it is no longer needed for the purposes collected.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Employing encryption for data at rest and in transit.
  2. Utilizing secure third-party processing partners who adhere to industry standards.
  3. Regularly reviewing and updating our security protocols.
  4. Training our staff on privacy and security practices.

Children’s Privacy

GHL does not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If we become aware that a child has provided us with such data, we will take steps to delete it as soon as possible.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  4. Restriction: The right to restrict the processing of your personal data under certain circumstances.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: The right to file a complaint with a data privacy regulatory authority and seek legal redress if you believe your privacy rights have been infringed upon.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team at [email protected] or write to us at:

GHL Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any inquiries related to this policy, data-related requests, or unsubscribe requests, please reach out to us via email at [email protected]. Alternatively, you can write to us at the address provided above.